Shipping policy
Shipping
What is the status of my order?
We ship within 2 business days of the order being placed.
How long will it take to get my item?
This depends on whether it is an *International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped within 2 business days and delivered within 3-5 business days.
*Please see International Orders for more details.
How can I track my order?
We will send tracking information to the email address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business days, please contact us at support@teamrar.com.
What are the shipping rates?
We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders $50 and over. Orders that are being shipping outside of the United States are charged on a case-by-case basis and may include additional processing and handling fees. Keep your eye out for free shipping and other promotions that we offer to our exclusive mailing list.
International Orders
International packages will take typically 2-4 weeks to arrive to their destination. Please feel free to email us or give us a call if there is anything we can further assist you with.
Customs Fees
Each country varies in customs fees and it's something we cannot actually gauge. We are not responsible for any taxes or tariffs you may incur by ordering. Shipping and Handling costs ONLY cover our shipping and handling costs to send the item to you.
Can I update my shipping address?
If your order has not shipped out yet we can update your shipping address. Please email support@teamrar.com with your order number and the new address as soon as possible within 2 hours of your order time if you believe you have entered incorrect shipping information.